Terms & Conditions

Please read these terms and conditions carefully before using SubZero Sweets. These terms and conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website and making a purchase, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use our website or purchase products from us.

 

1. Definitions
a. "We," "us," or "our" refers to SubZero Sweets.
b. "You" refers to the user or customer of our website.
2. Ordering
a. You may place orders through our website, and you agree to provide accurate and complete information when making a purchase.
b. We reserve the right to cancel or refuse any order at our discretion.
3. Pricing and Payment
a. All prices on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST).
b. Payment is due at the time of order. We accept payments through Visa, Mastercard, AMEX, Union Pay, Shop Pay, Apple Pay, Google Pay, Eftpos, PayPal, AfterPay and ZipPay.
c. Payment processing will be handled securely. However, we are not responsible for any third-party payment processing errors or security breaches.
4. Shipping and Delivery
a. We will ship to valid Australian addresses only.
b. Shipping fees will be specified during the checkout process.
c. We will make our best effort to ship your order within 24 to 48 hours after payment is confirmed.
d. Delivery times may vary depending on your location and the shipping method chosen.
e. We are not responsible for any delays caused by third-party carriers.
5. Returns and Refunds
a. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to request a return or refund.
b. Items for return must be in their original condition and packaging.
c. We reserve the right to refuse returns or refunds in certain circumstances.
6. Product Information
a. We make every effort to provide accurate product descriptions, images, and ingredient information on our website. However, we do not guarantee the accuracy or completeness of such information.
b. Products may contain allergens, and it is your responsibility to review the ingredient information to ensure they are safe for you.
7. Intellectual Property
a. All content on our website, including text, images, logos, and graphics, is our intellectual property and may not be used without our written permission.
8. Privacy
a. Your personal information will be handled according to our Privacy Policy, which is available on our website.
9. Liability
a. We are not liable for any indirect, special, or consequential damages arising from the use of our website or the purchase of our products.
b. Our maximum liability for any claim will not exceed the total purchase price of the products in question.
10. Changes to Terms and Conditions
a. We may revise these terms and conditions at any time. The revised terms will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
11. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at subzerosweets0@gmail.com.

By using our website and purchasing our products, you agree to these terms and conditions. It is important to review them periodically, as they may change.